Terms & Privacy
Last updated — Summer MMXXVI
The list
Joining the waitlist means one thing: you give us an email, nothing else. We use it to tell you when a drop opens, to share early-member offers, and to ask what you want us to make next — never to track you around the web.
Your data
We run our own software and storage, so your details stay with us. We do not sell, rent, or share them. Unsubscribe any time from the link in every email, or from the list toggle on your account page — it takes effect immediately. Ask us to delete your account (same page, or write to us) and we will, with one exception the law requires of us: orders you've placed keep their record for tax and accounting purposes. Everything else about you goes.
Orders & payment
Once the store opens, orders ship in the order they're placed. Payment runs through our processor; we never see or store full card numbers. Prices, availability, and drop timing can change before launch.
Returns
Return unworn, unwashed garments with tags within 14 days of delivery. Made-to-order and final-sale pieces are excluded. Return details come with every order.
Reach a human
Questions go straight to the two of us at contact@lucernanoetico.com, or use the contact form in the footer.